WhatsApp Business API
Making conversations powerful with WhatsApp Business API solutions. Automate your communication process, minimize response time, and enhance customer service and satisfaction with a smart, scalable WhatsApp business chatbot.
Business Use Cases for WhatsApp API
Healthcare
Lays the foundation of transparent and smooth doctor-patient communication along with streamlining appointments, medication reminders, promotional messages, and health tips.
Retail
Creating strong user experiences with consistent support and communication. Provides product and service information, sends promotional messages, and offers real-time assistance.
Education
Teach beyond the classroom with stronger student-teacher relationships. Share assignments, updates, notes, test papers, and announcements with students in a simple click.
Travel & Tourism
Enhance travel experiences with the power of Al by sending itineraries, answering travel queries, and offering travel & tourism tips and guides.
Hospitality
Elevating hospitality by automating bookings, confirmations, travel updates, guest interactions. Promotes seamless customer service & communication.
Financial Services
Bring security and privacy to financial interactions. Share account updates, OTPs, transaction alerts, and promotional offers with the clients.
Integrate With WhatsApp API
Smarter Customer Communication
Reach your customers instantly and effectively using WhatsApp Business API. Deliver updates, provide support, and drive engagement — all from one powerful platform.
Notifications, reminders, confirmations.
Share offers, catalogs, and promotions.
Connect CRM, ERP, HRMS & more.
Use automated surveys & polls.
Automate Your Workflow
Streamline operations with customizable bots powered by WhatsApp API. Automate key actions like document sharing, scheduling, and customer communication — no coding needed.
Automate responses based on user input.
Use interactive pop-up options for choices.
Send images, videos, and links seamlessly.
Connect your systems directly via webhooks.
Set up automated workflows with logic-based actions.
Transfer chat seamlessly to live agents when needed.
Blend Automation with Human Support
Offer instant replies with bots and switch to human agents when it matters most.
Radiance’s Bot-to-Agent handoff ensures seamless transitions for complex or sensitive conversations—keeping the customer experience uninterrupted.
Empower your team to jump in, resolve issues, and build relationships—combining speed with empathy at scale.
